Privacy Policy
1. About this policy
This Privacy Policy explains how Eva Technology ("we", "us", "our") collects, uses, discloses and protects personal information. We are an Australian business and we are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Eva Technology Pty Ltd · ABN __ ___ ___ ___ · Registered in Australia.
2. What personal information we collect
The personal information we collect depends on how you interact with us. It may include:
- Your name, business name and role
- Email address and phone number
- Information you provide in enquiry messages or proposal briefs
- Billing information necessary to issue tax invoices
- Technical information collected automatically when you visit our website (e.g. IP address, browser type, pages visited) — only if analytics are enabled
We do not knowingly collect sensitive information (as defined in the Privacy Act 1988) unless it is required to deliver a service you have requested and you have consented.
3. How we collect information
We collect personal information:
- Directly from you, when you contact us by email or through the website
- When you engage us for a project and provide business details
- Automatically, when you visit our website (if analytics tools are deployed)
- From third parties only when you authorise this (e.g. a referrer who introduces you to us)
4. Why we collect it
We use personal information to:
- Respond to your enquiry and discuss a potential engagement
- Provide the services you have engaged us for
- Issue tax invoices and meet our Australian tax and accounting obligations
- Communicate about your project
- Improve our website and services
- Meet our legal obligations under Australian law
5. Direct marketing
We do not send unsolicited marketing communications. If we contact you to follow up on an existing enquiry or engagement, you can opt out at any time by replying to the email or contacting us at hello@eva.technology.
6. Disclosure to third parties
We may disclose personal information to:
- Service providers who assist us in operating the business (e.g. accounting software, email hosting, project management tools) under appropriate confidentiality terms
- Professional advisors (legal, accounting) when necessary
- Government authorities when required by Australian law
We do not sell personal information.
7. Cross-border disclosure
Some of our service providers (for example, cloud hosting and email providers) may be located outside Australia — commonly in the United States and the European Union. Where we use overseas providers we take reasonable steps to ensure they handle personal information consistently with the APPs.
8. Cookies and analytics
Our website may use minimal cookies for essential functions and, if enabled, privacy-respecting analytics tools that do not track you across third-party sites. You can disable cookies in your browser settings. We do not use third-party advertising or retargeting pixels.
9. Storage and security
Personal information is stored in secure systems operated by us or our trusted service providers. We use reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
10. Retention
We keep personal information only as long as we need it to fulfil the purpose for which it was collected, or as required by Australian law (for example, tax record-keeping obligations). When no longer required, we delete or de-identify the information.
11. Your rights
Under the Privacy Act 1988, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for non-essential processing
- Lodge a complaint about how we handle your personal information
To exercise any of these rights, email hello@eva.technology. We will respond within a reasonable timeframe, generally within 30 days.
12. Complaints
If you believe we have not handled your personal information in accordance with the Privacy Act, please contact us first so we can address it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
13. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of the page reflects the most recent revision. Material changes will be flagged on this page.
14. Contact
Questions or requests relating to this Privacy Policy can be sent to hello@eva.technology.